Sierra's Trophy Bass Game Installation Problem fix Sierra's Trophy Bass Game Installation Problem fix
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    Sierra's Trophy Bass Game Installation Problem fix
from Cmullins (208.255.127.55)  
1/12/1999 5:01:00 AM

Rated:

 Here's directions, if you're having trouble installing the Sierra Trophy Bass fishing game. The error message I was receiving was: PROGRAM ERROR INTEGER DIVIDE BY 0 CLOSE. I've gotten directions from Sierra's Technical Support and it worked on my PC.

Thank you for contacting Sierra On-Line Technical Support.

The problem you describe is likely the result of an older installation program being unable to detect certain newer processors. There is a two-step procedure to resolve the issue. The first step is to delete the SIERRA.INI file. To do this:

1) Click on Start, Find, Files or Folders.

2) In the Find All Files window, type SIERRA.INI in the Named: field.

3) Make sure the Look In: field reads C:. If it does not, click the downward-pointing arrow to the right of the Look In: field and select C: from the drop-down menu.

4) Click the Find Now button. A file marked SIERRA or SIERRA.INI will appear after a moment in the bottom screen.

5) Click once on the word SIERRA to highlight the file.

6) Go to the File menu and select Delete.

7) When the warning box about sending the file to the Recycle Bin pops up, click on Yes.

The next step is to perform a modified version of the installation process. To do this:

1) Go to the Start button, choose Shut Down.

2) Select Restart the Computer and click Yes.

3) When the system has rebooted, go to the Start button and choose Run.

4) In the Open field, type X:\SETUP [for X, substitute the letter of your CD-ROM drive] and click OK.

5) Choose Install on the screen that appears.

6) Click Install on the Sierra installation screen.

7) At the prompt to perform a system test, click No.

8) Ignore the system test results and click Yes to continue.

At this point the installation will proceed normally.

If this doesn't work for you, go to the Online Technical Support at Sierra at www.sierra.com. They are good at getting back to you within a day or so.


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