Fishing Tactics
Linda Colt leaves lowrance / navico !!!!!!!
from Pounce
1/18/2010 8:53:46 PM
Rated:
The following is a letter from her son;
Wanted to let everyone know that after 21 years, Linda Colt has left Lowrance. She was actually forced out. Linda is my mother and it is in her best interest to quit. A couple of months ago she took some vacation time. She was called by a long time customer who had drove to Lowrance from out of town to get a unit repaired. He was shocked to find that the lobby was closed because mom was off. When mom found out she was mad and took it to her new boss, her new boss did not care and said she thought they should shut down the lobby. Mom was shocked as she had been giving thousands of Lowrance customers service in her lobby for 21 years. She escalated this to her bosses boss. Her bosses boss agreed with mom and disciplined moms new boss. Ever since that day her new boss has tried in every way to get mom out. Including 1) writing her up for working on her personal time. She found out that mom delivered a unit to a customer over the weekend and wrote her up for it. Truth is that mom worked 21 years without lunch breaks or 15 minute breaks, she went in at 5 am and left at 4 am yet she only turned in 40 hours every week. YOU WONT BELIEVE THIS. Last week she had a doctors appt, while she was out a long time customer came by and left a personal thank you card with Moms name on it with some guy named JOSH. Seems JOSH couldnt stand it so he opened the card and found a thank you card and a $50 gift card. Josh turned this in to Moms boss. The next day when mom returned to work, the customer called mom to see if she got her card, she said no that she had no idea what hes talking about, he said he gave it to Josh. So she asked Josh and found out he gave it to her boss. NEXT thing you know mom gets called in and written up for accepting a gift card. Keep in mind, she still to this day has not seen this card, yet she was written up for it. She was told it is illegal for any employee to get gifts from customers, she stated that she never received a gift. Funny thing is the next day, she had to hand deliver a weekends stay at Big Cedar that was given to another employee. Mom would never tell anyone about things like this. BOTTOM LINE, the Navico product is nothing near the quality that Lowrance was and mom takes it personal when she cant help a customer. She was crying every night and her Dr said she failed a stress test, her heart cant take it. Keep her in your prayers and GOOD LUCK to NAVICO..
Edited 1/18/2010 8:54:28 PM
from 1bigsnakehead 1/18/2010 9:06:20 PM
lowrance sucks! isnt lowrances new customer care slogan something like, "we're not satisfied until your not satisfied". or maybe its, "It takes months to find a customer, but only seconds to lose one... the good news is that we should run out of them in no time". or better yet, "Because making it look good now is more important than providing adequate support later".
Edited 1/18/2010 9:11:04 PM
Edited 1/18/2010 9:12:55 PM
from BigBassMan #11253 1/18/2010 10:00:58 PM
For letting her go !
from plantalgaeous 1/18/2010 10:22:01 PM
You are opening her up to liable and slander as well.
If the facts are as they appear she has, or had a very good case for wrongful termination with punitive action possibilities.
Then, this posting could possibly be a disruptive way to deride Lowrance, diverting sales to Humminbird or who ever.
The possibilities are endless. I suggest you delete the message by the edit function ASAP.
from DLW #10436 1/18/2010 10:22:37 PM
They will miss her for sure no let me rephase this, we will miss her customer service. Every other post on an other board talked about her helping to get thing done or fixed. Good luck on getting Lowarance units fixed now.
from Mark Lamb #11561 1/19/2010 4:33:00 PM
Hope they come to their senses
http://www.basszone.com/2010quickflips/navico1.htm
from Bassboatjim 1/20/2010 11:44:37 AM
I was getting ready to purchase the 10 inch structure side finder and have it installed on my nitro.I will have to get the H/B side finder.Thanks for the update.Jim
from travkeg #10895 1/20/2010 12:20:34 PM
Guess you don't know this lady very well do you? The CEO of NAVICO had to shut off his phone and e-mail because he was getting flooded with so many calls. He actually posted on another board that he was taking this as a serious threat, guess they should have thought about that before treating her the way they did.
The Tulsa Boat show is coming up in a few weeks and it is going to be interesting to see what comes out of this deal.
It's sad to see the corporate world treat employee's this way. Trust me when I say this, she was "the rock of that foundation". They will pay dearly for letting her go.
Pray for her and her family as well because it has upset her so much she had to go to the hospital with chest pains caused from all the stress.
from plantalgaeous 1/20/2010 2:59:00 PM
She wasn't let go. She was pressured into quitting.
Big diff.
Mark my words, if they wan't to get ugly. . .you really right thinking folks just gave them all the ammo they need.
Frankly, they can pull anybody who replied to a thread such as this on any board where it appears, and wrote to them into the pot.
from Jake #14351 1/21/2010 3:56:55 PM
I'll reply so I can be "wrote into the pot". If you have ever had a problem with a Lowrance, and if you own one and have not just wait, Linda was your life line.
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